Privacy Policy
Last updated: 1 March 2026
1. Data controller
The controller responsible for the processing of your personal data is Ecavanza S.A., Tax ID 1792889947001, with address at Av. Amazonas N39-123, Amazonas Plaza Building, 6th Floor, Quito, Ecuador. You can contact us at hola@ecavanza.com.
2. Data we collect
We only collect data that you voluntarily give us through the subscription form: full name and email address. We also collect limited technical data (anonymised IP address, browser type, pages visited) via analytics cookies, always with your prior consent.
3. Purpose of the processing
We use your data to send you educational information about real estate crowdlending in Ecuador, regulatory updates and news about Ecavanza. We do not use your data to offer specific financial products without your additional express consent.
4. Legal basis
We process your data based on your free, specific and informed consent, in line with Ecuador's Organic Law for the Protection of Personal Data (LOPDP) published in the Official Gazette Supplement 459 of 26 May 2021, and its regulations in force in 2026.
5. Data retention
We keep your data for as long as your subscription remains active. You can request deletion at any time by writing to hola@ecavanza.com. After unsubscribing, we only keep the records required to prove legal compliance for a maximum period of 5 years.
6. Your ARCO+ rights
At any time, you may exercise your rights of access, rectification, update, deletion, objection, portability, cancellation, and the right not to be subject to automated decisions. To do so, send your request to hola@ecavanza.com with a copy of your identification document.
7. Third parties and transfers
Ecavanza does not sell your data. We may share it with email and web analytics technology providers, engaged under confidentiality clauses and located in jurisdictions with adequate protection levels.
8. Security
We apply reasonable technical and organisational measures to protect your data: TLS 1.3 encryption in transit, internal access controls, encrypted backups, and periodic audits.
9. Supervisory authority
If you believe your data has been processed improperly, you may file a complaint with the Ecuadorian Superintendency for Personal Data Protection.